STOLEN ACCOUNT

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22 yorum

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    WB Gamer

    WB, please correct this situation immediately! I have been playing this game with Aldela through now our 3rd kingdom. He is genuinely one of the most respected and loved people in the kingdom. This other scumbag, has somehow stolen his account and is in the process of destroying it if he cannot sell it. You gave him access back! Please rescind it and restore our faith in your ability and more importantly, willingness to set things right.

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    WB Gamer

    I have known Aldela since I first started playing this game over a year ago. A k35 with a 69 dragon was stolen, how are you protecting our accounts? Aldela has gone back n forth with your support team with little help. This is just wrong, after people have spent so much money and invested into their accounts that they could so easily lose access. I don't think I can continue playing this game and spending money if you can't guarantee security for our accounts. This needs to be fixed ASAP. 

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    WB Gamer

    I have known Aldela since my first merge, and he’s the most genuinely one of the most respectful people of my kingdom. A k35 with a 69 dragon was stolen, how are you guys protecting our accounts? How is so easy send purchases with different currency € to $, and you guys unbound so easily an account this guy took less than 15 min for unbound an account.
    Aldela is writing tickets every day for nothing, you guys only close his tickets, he almost send you since his first purchase WHAT ELSE DO YOU NEED??
    Even us, the people who knows this situation we send tickets, and you guys answer us “We can’t do anything because isn’t your account”. This is just wrong, after people have spent so much money and invested into their accounts that they could so easily lose access. I don't think I can continue playing this game and spending money if you can't guarantee security for our accounts.
    This needs to be fixed ASAP, you guys need to respond those tickets or at least block the account and investigate, check the different devices, the difference between the countries and the log in.

     

    WHAT A MESS!!! 

    Docer - K35 - kingdom 548>>>> STOLEN ACCOUNT

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    WB Gamer

    So, now the new thing for get a bigger account is hack someone and you guys do the rest, forcing the log out and gifting his account with purchases that don’t match, I mean, he didn’t spend $4.99 for get K35- dragon 69, YOUR players deserve a little of respect and security.

    And this hacked account is called Docer - 355M of power, because thanks to you this person dismissed 150M of power.

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    WB Gamer

    Wow, seriously is this happening???? Hope WB can fix this.
    RESPOND THOSE TICKETS #3770955 #3771185

    Time to stop spending money in this awful game with awful security

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    WB Gamer

    How can anyone playing this game still have faith in you or this game. I for one will not be spending any more money until this is resolved.
    Do the right thing WB! Sort this mess out.

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    WB Gamer

    That need to be fix ASAP, 

    I try unbound my own first account that is bound to my FB and they didnt do it so how that was done for this user. Really WB need to step up on their support.  

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    WB Gamer

    Is this game safety?
    Do the right thing WB!!!
    Fix this mess. What a crap lose your account and you guys closing tickets

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    WB Gamer

    Do the right thing WB, return this account to the real owner!!!

    ANSWER THE TICKETS!

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    WB Gamer

    The point is not answer the ticket but do the right thing. WB Is giving for free am account to a thief. This sucks. Is really this the policy of WB? We are really giving money to people who don't care nothing of their customers?

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    WB Gamer

    With my personal experience, I can say that I sent a ticket, with screenshots from the CHAT of the game where this person accepted to steal- hack the account (Aldela’s account) I sent it on 6/3 and until today my ticket had an answer, and I got: There is nothing we can do, because it is not your account.
    It means that as a consumer it doesn't matter if someone steals my data, my money and my time

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    WB Gamer

    I sent a ticket 6/4 asking for someone help Aldela, and still no answer, guess WB closed them.

    No wasting more money here

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    WB Gamer

    This is part of your privacy policy: Product/service purchase. Where you make a purchase on one of our sites, we will also collect certain payment information (e.g. credit/debit card, billing information and delivery address).

    So how you guys unbound an account with purchases from different companies Apple Store - Google Play. Did you check what people send?? At lest you guys check the same currency? You can’t change the currency in those apps. So why is not suspicious? 

    Also your privacy policy: Registration, account, and sign-up information. We may collect Information in the course of your use of, or registration with, our Sites. For example, when you create an account, register for or download an application, or sign-up for a product or service, you may provide us with certain personal information. This type of personal information may include: name, phone number, postal address, fax number, email address, or certain payment information (e.g., credit card and billing information). We may also receive Information about your interest in and use of various products, programs, services, and content available on or through our Sites.

    So you guys knows this about every customer you have, but you can’t check if after 8 tickets if this person is in same country? Don’t check the log in, the devices, anything. Just: unbound the account without checking

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    WB Gamer

    WB, you messed up. You gave free access to this account for somebody who stole the account in the first place.

    Admit your mistake, give the account back to its rightful owner and give them some compensation. You don't magically get to a keep 35 with a 69 dragon without spending thousands of Euros/Dollars. Every person in 548 knows the rightful owner of that account.

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    WB Gamer

    This is very disappointing. Why even spend money here if all of our hard work and commitment is just thrown away and given to a hacker. This is crap and you know it. You have ways to track it and you refuse to help. This makes me sick.

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    WB Gamer

    I have none Aldela since K311 and for the past 1 year. He is the most genuine and respected person i have ever met. The way he is being treated is disgraceful. Everyone in the whole kingdom knows thats his account and he has all the data/info to back it up. The hacker Docer has just wiped 150mil of power by killing troops, why would you do that to your own account???

    This is an absolute joke and the account + compensation needs to be given back to Aldela immediately.

    I bet if everyone stopped buying packs you would more inclined to help. You WB have caused this issue. How can any of us continue to play this game knowing that something like this can happen?

    JUSTICE FOR ALDELA!!!!!!!

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    WB Gamer

    I'm from 573, 2 accounts here got hacked, 1 fully restored and the other nothing, they don't care about us at all and laugh at us, its disgusting how they treat people.

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    WB Gamer

    #justiceforLightFúry573

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    WB Gamer

    No reply?

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    WB Gamer

    WB Is the real scammer in this story!

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    WB Gamer

    No news about this shame?

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    WB Gamer

    Why no @admin reply on this post? Why no one do something for this injustice?

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