I'm From k548.
Today I'm really disappointed and I will let all the people who is playing this game why.
Since 1st. June we have been trying to contact with support team because a hacker is in our kingdom. This person stolen a keep 35 with dragon level 69 from "ALDELA" (ALDELA our teammate and friend since 311 his first kingdom), he has all the purchases since 2019, but this person got the account, we don't know how, did 10 purchases and unbounded the account with help from WB, Aldela asked WB since 1 june till yesterday 8 June to log out the account from all the devices because he noticed someone was killing his troops. From 500 millions yesterday we saw him go down till 355M... And he finally told us WB kicked him from his own account and gave the total access to this hacker(THIEF) to the Account unbounded, he spent a lot of money and he have all the proofs.
this game isn't secure, How is possible that WB did this? How WB can kick the real owner from his own account?, All our kingdom have been sending tickets asking WB games support to help Aldela to recover his account and they did nothing.
wB has the worst support team ever. I don't recommend people to spend money in this untrustworthy company.
Tickets WAITING for any answer from WB: #3770955 #3771185 #3775565
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