Why does support keep closing my tickets ?

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    WB Gamer

    Hi,

    Not all support tickets receive a unique reply. The categories “Bug Reports”, “Feedback”, and “Report Abuse, Cheating, or Content” are reviewed by the developers and moderation team and will not be responded to by a Customer Service Agent. If you need direct assistance, please be sure to select a different question type. If you are not sure which ticket type you previously submitted, please read the automatically generated email sent to you when your ticket was created. 

    If you have submitted a ticket type outside of those listed above, but have still not received a reply, please hold off on creating additional support tickets about the same situation. If you have updates to the same ticket, please reply to the automatically generated email that is sent when your ticket is created. If you have a separate issue you would like to report, then please create a new ticket. Creating new tickets or replying to open ones will not grant you a faster response, but it will not slow down your response time either.

    Please note this forum is not actively monitored by Customer Service. If you need assistance that requires a WB Games Support agent, it is best to contact Support via a ticket or Twitter @WBGamesSupport

    Stalan

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    WB Gamer

    Set up 2 factor authentication on your account to keep them from gaining access in the future.

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