After major glitches during KL opening a week ago, several marches along with KL were lost due to several major glitches. First, when abdicating an alliance shield was offered but was never given... therefore causing all troops inside die. Our rally team that won KL was not able to see reports as they all read zero. We were also not able to reinforce our troops inside. Several people’s game crashed and had to reload when they attempted to send reinforcements.... which is a pretty crucial part of holding any SOP... let alone KL.. reports show I won KL lost KL then won and lost it again.... all while it was suppose to be under an alliance shield. The actual ticket goes into more detail and one of them includes SS of the empty reports and a glitched frozen screen. Ticket # J63CJP and J64Y7C tickets were sent and I was told I would receive an automated email that it was received. I have received no emails of any sort from support or WB. Not in my spam folder not in my junk folder and I have no emails blocked currently. So there is absolutely no reason I should not have heard something from someone by now.