Waiting on response

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    WB Gamer

    Still waiting for a response

    1
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    WB Gamer

    Still waiting for a response

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    WB Gamer

    Still waiting for a response

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    WB Gamer

    Still waiting for a response on all tickets. I’ve received two new ticket numbers on one of my tickets, the automated ticket response. One a week after sending and one 10 days after sending. Is there any way to get a person who has read my ticket to respond?

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    WB Gamer

    Still waiting for a response. Been 2 weeks of nothing. Great customer service, spend $600 on packs over a 2 week period and no answers from emails or posting on a forum. Is this the new Fyre Festival?

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    WB Gamer

    I’ll be deleting the game and calling Apple looking for a refund for all my expenses towards this game if I’m ignored further. Two weeks is pathetic, it takes 5 seconds to read and respond to an email or forum post.

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    WB Gamer

    Almost 3 weeks now, completely ignored. WB really puts a lot of effort into their customer service. 4 active events with tons of “special packs” but they can’t be bothered to answer emails about gameplay.

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    WB Gamer

    Another week of disappointment. Last Friday I finally received a response, with very low compensation. I was scolded for sending multiple tickets. So I explained all my tickets, as well as attached SS of the glitches. I explained that I had waited 20 days to receive 1/8th of the compensation that multiple teammates received within 24 hours. On Sunday, I received a response saying too bad. So I asked to have tickets to be elevated to a supervisor. As of now, no response. In a few hours it will be 4 full weeks from the initial tickets. Obviously no response on their forum either. SMH, just awful customer service.

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    WB Gamer

    I’m sure you are busy with the game completely breaking this weekend, but any chance I could get an email? Been waiting over 4 weeks?

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