This is still happening and WB is still trying to blame players. I rarely pvp or scout, and it happens usually after I go to bed and before I come on the next day. I have never been fully reimbursed for my losses. We are being defrauded. They don't care if people quit when they can't get Customer support to take responsibility for their programming failures. Four of my five keeps have been affected, in two kingdoms. Maybe we should file a lawsuit to get someone's attention. They are taking money and not playing by their own rules.