Can't collect Building rewards

コメント

3件のコメント

  • Avatar
    WB Gamer

    Hi LordWolven,

     

    Can you let me know the ticket number of your case? You may have been directed to submit your feedback on the forums if Customer Service has already exhausted all troubleshooting steps for you to try.

     

    Thank you!

    -SpectreVortex

    0
    コメントアクション Permalink
  • Avatar
    WB Gamer

    Hi SpectreVortex

     

    The ticket had been closed and I don't have the ticket number anymore. I was hoping that one of the update will address the issues, but even the update from today did not fix it. The reuqest number from the email had been 213237.So far Customer Service had not tried any step to solve the issue, they only did close the ticket and did refer me to the forum. I did upgrade my keep 2 days ago and now I can't get the reward either.

     

    Thank you

    Lord Wolven.

    0
    コメントアクション Permalink
  • Avatar
    WB Gamer

    Hi LordWolven,

     

    I have reviewed your ticket again and the issue is indeed one that will need to be addressed by the game team in a future game update. Your report is appreciated and it will be used to aid them in their research.

     

    Thank you!

    -SpectreVortex

    0
    コメントアクション Permalink

ログインしてコメントを残してください。