NO ITEMS
on april 25th 2018 i bought the stormlands pack from you guys for $100. i have yet to get the items into my account. i emailed your supper team (which is a huge joke) about it all they told me was wait or reset my game which i did but still have got my items. later they said "the items are in your account enjoy the game" when in fact i didn't. at this point i want my money back if you guys are not going to help me with this.
K74 Ranger WulfHart
request ID: 73907
order date april 25th 2018 11:55:58 AM EDT
platform: galaxy note 8 andriod
paymeny used: Paypal
i emailed you guys and even went as far as go on twitter to try to get some help on this but in the end i got nothing
-
Hi HeroOfTheWest77,
I see we have responded to your question in ticket #s 73907 and 180157, however I understand that you would like to have your issue reviewed again. I have created a new ticket for you and a Senior Support Agent will respond back via email as soon as possible.Thank you!
-SpectreVortex
-
You guys are just giving me the auto message respond, it been way over a month and I have yet to see my items at all in game. You guys keep telling me to wait or that I "got my items" when in fact I never did. This is upsetting something needs to be done about this. After all this I just want my money back -
So what I learn so far is
1. GoT does not care about its players
2. GoT is ok with scamming players
3.you guys allow hackers and cheaters to run freely ingame
I looked around the forums and talked In game about how players refund 20,000 USD and you guys did nothing.
And I also saw other players having the same issue as me, when will you guys learn??
The game is running loose with Tons of bugs, Glitches, cheaters and unfair gameplay.
I played many games like GoT on PC and phone by far GoT is one of the most Greediest one. You need 3 different kind of items to upgrade your buildings. Getting the resource for it is hard but getting bricks, pine and keystone is even harder.
Hitting caravans is not even fair, how can a lv 5 give me more bricks then a lv 10??? The higher the lv the more they should give you.
I should not have to be force to spend Hundreds of dollars just to upgrade.
You guys went as far as lower the drop rate of items, I saw videos of GoT in 2017 about farming for bricks pines and keystone it was easy back then, a lv 25 monster gave you great amount of items you needed.killing a lv 30 gave you 100 keystones. Now lv 30 gives you almost nothing.
If this game is really free to play make so that non spenders can win.
P.S I still have not got any help about not getting my items -
We (The mods) have no access to your account, we cannot read your support tickets.
We do moderate the forum to keep it clean, tidy and safe for other forum users. I redacted a piece of your post as it breached the CoC for the forum and I messaged you privately to advise you.
I sincerely apologise for any frustration. Thank you for your patience and support.
ログインしてコメントを残してください。
コメント
34件のコメント