I sent 2 tickets September 22th, about WB mistake. My shield dropped by itself and because of it I lost a lot of resources (66 mil wood) and some troops. I got no notifications about those attacks, and I can’t see all battles reports, so I don’t even know how much troops I got killed. WB ignores my tickets almost whole week. No any responses. It’s very disappointing, that you spending money in this game, but developers don’t even want to take responsibility for their own mistakes.