I have restarted and installed the game on multiple occasions due to various bugs in the last few days (phone restored to default settings at least twice) and the last incident caused me to lose more than 2 million gold (calculating the resources and power-ups), money spent out of my pocket for which you are not responding, as you are probably more interested in me continuing to spend money on the game than on giving me a real solution.
The game even though it notifies me when I have to collect resources, completed troop training, etc., it did not notify me when I was scouted and attacked multiple times, moreover, the same game inside, it doesn't show all the reports, just some scouts and when I no longer had troops in my fortress (that's clearly a bug in the game), not a problem of mine or my phone as you have indicated) I don't have reports of an alliance's start of attacks on me, the reports go from some scans directly to when I was being attacked without troops (I had a little more than 2 million troops in my fortress) and I don't believe that with some scans my troops have magically disappeared.
If I had been notified how the game would have worked (I have all the active notifications on my phone) I would have placed a shield as soon as I had been notified of the first scout or attacks to minimize losses (I have 3-day shields available and telepports for this).
I have enough evidence for everyone see that it is clearly an error in your game (from not notifying me of the scouts and attacks to the reports that are not fully reported) and those 40,000 gold that you gave me in "compensation" do not even cover 5% of my losses.
I expect an answer from you that doesn't involve my phone.