Final Update 5 PM ET:
Today’s merges are now complete! We’d like to take a moment to recap what happened:
Earlier today we ran through some of our most populated Kingdom Merges to date, including one which took several hours to process. Because these kingdoms had been merged several times, there were a huge number of accounts associated with each merge.
We prepared for the large volume of requests, however, generating unique allegiance tags for over 1 million accounts in a single merge took some serious time to process. These automated tags have an added layer of complexity and rules to try and prevent them from randomly generating/stealing commonly chosen tags or things like profanity.
We were able to update those rules to speed the process up for the subsequent merges, but it does still take longer to merge together older kingdoms with many users. Going forward, as we face larger and larger merges, we’d like to be more upfront in our initial announcements so you can go in knowing what to expect and prep for the longer merge times.
As always, keeps are shielded immediately when placed on the merged kingdom so there is no imminent danger, but we’ve also sent kingdoms 573-576 a gift which includes an additional peace shield. We hope this helps them settle into their new kingdoms and we thank them for their patience while these longer merges completed!
We want to especially thank players on the new kingdoms 573-576 who had to wait longer than anticipated to get back into the game after merging started. We really appreciate your patience while we worked through these! Make sure to check out your message center to claim your gift!
2PM EST Update: Merge 4 has completed. We will begin merge 5 at 3:30 PM EST. Merge 6 will begin immediately after 5 has finished, and so on. We do not anticipate that these merges will take the extra time that the previous merge 4 did, but we will keep this post updated!
1PM EST Update: The kingdom merge between 479, 481, 482 has taken far longer than expected due to the size and age of these kingdoms.
The remaining kingdom merges will be delayed until this merge completes, and we will be replacing the Kingdom Merge event which no longer has a correct timer to prevent confusion. We do not currently have a timeline for when the next merges will resume, but we will update those kingdoms via kingdom message once the current merge is complete and allow time after that notice before the next merge resume.
Please note, while an account is merging you will not be able to access it, and attempting to or trying to reinstall, create a new account or friend coding into a kingdom that is currently undergoing a merge (in this case, 573) you will instead create a new level 1 account on our newest non-merge kingdom (in this case, 569.)
This is in no way related to your older account. It is simply a new account that you have created, which can be confirmed by seeing the lack of profile binding and the account creation date in the settings menu. You will not be able to access your main account or pull it up by binding to Game Center or Facebook until after the merge is complete.
Thank you for your patience! We will update this post with more info as we have it available.
Our May Merges are going to be taking place on Wednesday, May 13th. Make sure to check your upcoming event panels to check out the pre-merge events in the weeks leading up to it!
Please keep in mind that individual merges take a variable amount of time, but the groupings in the table below will remain the same. If a merge takes longer than expected, we will make sure to update this post and send in-game messages to kingdoms whose times have changed!
New kingdom numbers will be added to this post after each merge.
|Merge Order||K1||K2||K3||New Kingdom|
|1||475||477||491||570 - complete|
|2||476||478||488||571 - complete|
|3||489||490||492||572 - complete|
|4||479||481||482||573 - complete|
574 - complete
|6||484||485||575 - complete|
|7||486||487||576 - complete|
Thanks for playing!
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