Release Notes v246963 (9/16/19)

Pinned

Comments

4 comments

  • Avatar
    WB Gamer

    I have been playing this game and have enjoyed it ....until I made a purchase and the purchased items never showed up....I have submitted several tickets ... sent receipts and only to be told that the items purchased showed up.....the purchased items did not show up.... i searched and see that this is not a unique problem and that the issues are never resolved.....shame on the customer service team that disregard players and their hard earned money.

    This game is full of glitches and problems many have lost power ....resources that were never delivered....gone into a rally and the rally function is not working properly causing the player losses that need to be recovered ....unless this is the game plan....leave the glitches alone so that the players are forced to make additional purchases to recover from power loss due to glitches.... 

    The players are the ones that keep this game profitable and make it fun.....if their concerns are not resolved then they will stop playing....who wants to spend double to move forward in this game.....not one person.... resolve the issues ... many are disgusted and disappointed...

     

    1
    Comment actions Permalink
  • Avatar
    WB Gamer

    Hello, since the Last update i cant put shield on, and also my stone quarry yesterday in 15 hours and in 50 minutes is supposed to end upgrading and after my 8 hour sleep now It shows me in 14 hours and 40 minutes. And also that happens a while, i cant upgrade my trinket.. Plz fix those issues

    1
    Comment actions Permalink
  • Avatar
    WB Gamer

    Hello, 

    Thank you for letting us know about the problems you're encountering with your shield, stone quarry, and trinket upgrading. If you haven't already, please send in a Customer Service ticket on our website (https://hbogamessupport.wbgames.com/hc/en-us/requests/new), and we'll look into that for you.

    Thank you, 
    - AshirAbba

    0
    Comment actions Permalink
  • Avatar
    WB Gamer

    My issue is worse since I can't see none of my buildings after last update.

    0
    Comment actions Permalink

Please sign in to leave a comment.