zeroed with no notifications and no response to tickets

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    WB Gamer

    Greetings, 

    We sincerely apologize for the delay in response - how many tickets did you submit (please note that submitting more than one can result in a delay)? And could you please provide your ticket number(s), so that we can look into the situation?   

    Thank you in advance,
    - AshirAbba

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    WB Gamer

    # 1674383 # 1429146 # 1503202 # 1469103 # 1426607 are the tickets that i sent during the last 3 months,
    about the notification from the game not going into my notification bar.

    # 1738065 # 1752912 # 1754417 are the tickets that I send after the inevitable happened and, i got zeroed, witout any chance to defend myself because i couldnt know i was being attacked witout the notifications. 

    and theres one more ticket to wich i recieve as an answer,again and again and again, the same automated email asking for my username, name, platform and country. cant find the ticket number because my inbox is spamed with a ton of those emails. 

     

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    WB Gamer

    hmm.. the curios thing is that all my unaswered tickets just got answered one followed by the next, in less than 1 minute.

    theyve let me know that they are unable to compensate for these issue. is this your way of looking into the sittuation?

    i got zeroed because of the app is malfunctioning, so i refuse to give up and lose all the money i already invested in buying packs. i know im not the biggest spender but you cant ignore me with more automated emails.

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    WB Gamer

    and also...straight up they closed the tickets without leaving me any chance of replying.
    this is terrible customer support service, no wonder you are losing so many players. 

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    WB Gamer

    it's really frustrating to lose all that power because of a bug and have costumer support ignore me. frustating to wait and hope that, maybe, you wont lose all the money i already invested, that maybe wb will do the right thing and have my power restored..not to mention the time i have consummed to grow up bulding by building, level by level, hunting creatures, participating in pvp. this is goodbye, wb and gotc. i quit. i quit playing your games. i quit restarting your apps every 10 minutes, checking my internet connection and my phone memory. i quit trusting anymore of my time and money in the hands of the worst costumer support ive ever encoutered.

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