Game glitches are causing me to lose troops and money

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    WB Gamer

    Greetings,

    I am sorry that in-game freezing has led to you losing power. You said that you raised a bug report, however bug reports are used to gather information on an issue, but players would not usually get an individual response from Customer Support. Please respond with the ticket number if you still have it. Was this a separate issue to the freezing? If they are separate issues, please raise a ticket for freezing, and respond with that ticket number also.
    I apologise for the confusion surrounding bug reports.

    Thanks,
    Ste4

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