Lunar New Year Hidden Market rewards DISAPPEARED AFTER LATEST UPDATE

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12 comments

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    WB Gamer

    Same issue for me on K255.  I had collected twice.  Either all the resources should be delivered, or refunds should issue pronto.

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    WB Gamer

    Hey! I can only apologise that you have run into a problem with the Hidden Market.

    Can we get your ticket number please? Someone from support can follow up for you and find out what the issue is.

    Thanks 

    Stalan

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    WB Gamer

    Hey Stalan, thanks for getting back.

    Ticket number is 1127646

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    WB Gamer

    @Stalan with the training and pvp event coming up, the 75M RSS and 480K gold I purchased sure would be nice to have right about now. I want a response or a refund please.

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    WB Gamer

    Submitted tickets are MC93W6, MCT6PH.  ANd I agree that it'd be nice to have the deliveries before pvp.

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    WB Gamer

    Same issue in 267. I bought the 49.99, 19.99 and 9.99 and did the update and they disappeared. Luckily I didn't buy the 99.99. I have sent requests daily with only form letter answers explaining what the Hidden Market is.

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    WB Gamer

    I feel we should be compensated for the loss of potential event rewards as well as the RSS and Gold that we purchased. That extra gold, speedups, and rss sure would have been nice during the Priests Shadow event that just ended.

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    WB Gamer

    Thank you for your help request. Your request (1136097) has been received and is being reviewed by our support staff. Thats my ticket number. I have screenshots I submitted proving I paid. 4 tickets and no response :(

    I paid for the 99.99 lunar pack with over 400k gold promised. I got the right now delivery but it disappeared a few hours later along with another daily delivery I had bought on feb 5th 2019

     

     

     

    SERIOUSLY!!!! It came back up for a couple of hours so I was able to collect todays and then. The two I had issues with disappeared again. I WILL NEVER BUY A DAILY DELIVERY EVER AGAIN!!!!!!!!

     

    Its way to risky to spend $100 on something that keeps disappearing. I have never seen such bad support for a game before. This is by far the worst. Obviously they only care about taking your money and not giving you what you paid FOR!!!!!

     

    Daily deliveries need to be done away with. The risk to the player is too great. If your going to advertise a special it needs to be paid right away so this shit doesn't happen. I'm so furious I can't see straight. I'll never buy a daily delivery again. It's false advertising. 

     

     

    You don't get what you paid For!!!!

     

    Buyer Beware!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    WB Gamer

    Please do something soon :(

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    WB Gamer

    Support for paid purchases is seriously Lacking. Don't buy daily deliveries.

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    WB Gamer

    Did anyone actually get what they paid for?

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    WB Gamer

    Where is the support on this inquiry? @Stalan ?

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