Paid for a pack, got nothing i paid for

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    WB Gamer

    Greetings TheRedQueen,

    I am so sorry that you have not received your pack, I can understand how they would be frustrating. If you haven't already, please raise a ticket with our Customer Support team through the in-game Settings menu or our website (go.wbgames.com/support) and they will be able to look into this further.

    You may want to check this post: https://community.wbgames.com/t5/Support/Customer-Service-Help/m-p/1819951#M5 as it gives details of the different ticket types and their responses e.g. a ticket raised as a "Bug Report" will be used to gather information to fix a bug, but players may not get individual replies.

    If you have any further queries, please feel free to respond to this post with your ticket number.

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