Can’t claim gifts

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    WB Gamer

    Greetings Sacredblackspy,

    I am sorry to hear that you are not able to claim your gifts. If you have tried completely closing the game, then restarting and you get the same issue, please reach out to Customer Support through the in-game Settings menu or our website (go.wbgames.com/support).

    You may want to have a look at this post: https://community.wbgames.com/t5/Support/Customer-Service-Help/m-p/1819951#M5 as it details the different types of ticket and the different responses they receive. For example, a ticket raised as a 'Bug Report' will be used to gather information to fix a bug, but you may not get a specific reply. Once your ticket has been submitted, please post the ticket number in this thread. I have moved the thread to the Support section for better visibility.

    Thank you for posting and again my apologies.

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