Unable to login to the game

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    WB Gamer

    Hey, I know several people that are also having the same exact issue you're having. You're probably getting a message saying "There has been a slight mishap, and we could not initialize the game. Please verify your internet connection and try again". My guess is it's something impacting the accounts of a very small minority, hence why nobody at WB knows about it. I would recommend to try using a different device to see if that device could load your account but doing so could make that other device not load the game either. This has happened to someone. All devices they have tried ended up not loading the game and continued to crash. One of my colleauges even submitted a ticket and has yet to even hear a response. Bugs like these that could severely impact a players experience should be a big priority in fixing. If you have tried resetting your phone, clearing cache and resetting all settings, and they still did not fix the situation, honestly you're out of luck. You'll just need to wait for WB to finally acknowledge and fix the issue.

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    WB Gamer

    Hi - sorry to hear that you're having issues with trying to load the game. Would you be able to provide your Ticket IDs here so that way they are on-hand for reference? Thank you.

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