Very frustrated

Comments

7 comments

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    WB Gamer
    Your post is here https://community.wbgames.com/t5/Bugs-and-Feedback/No-access-to-map-or-SOP/m-p/1919273 I cannot see any of your posts deleted.

    Have you already opened a ticket with Support? If not you can do so here https://hbogamessupport.wbgames.com/hc/en-us/requests/new or through the in game settings menu.
    If you already have a support ticket opened can you update the thread with your ticket number please?

    Support will be able to help you with troubleshooting steps so you can access the map and your SoP.

    In the meantime, I apologize for the inconvenience.
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    WB Gamer
    Ticket #643243
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    WB Gamer
    My submit ticket is greyed out
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    WB Gamer

    Hi Medicalmmy,

    I see that an agent was able to reply back to your email a few minutes ago. Please be sure to respond back to their message if you need any additional help.

     

    Thank you!

    -SpectreVortex

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    WB Gamer
    I have sent my reply through email.

    As I stated in the email I have done all of what was suggested and still have nothing. I have even uninstalled and reinstalled the game again and nothing. When is the next update due to come out?
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    WB Gamer
    I have cleaned up my entire phone and restarted my phone quite a few times.
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    WB Gamer
    Nevermind I have fixed my ticket myself. For the next person who has the same problem as I did, because the support team is so helpful, try completing the tutorial until the map button becomes available.
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