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    WB Gamer
    Hey MaCHr,

    There's plenty of reasons that tickets may not get immediate answers or resolutions.

    Bug reports usually don't get a response unless there's a known issue or the report is verified through testing.

    You can always post the ticket numbers here so a moderator can reach out to the team and confirm.
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    WB Gamer

    262110 , 262134 , 262180 

     

    and MAIN PROBLEM  - 134528

     

    I think I have opened more tickets but this are most important I think

     

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    WB Gamer
    Thanks for posting these. I've passed them onto that team for review!
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    WB Gamer

    Thanks a lot

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    WB Gamer

    I've moved this over to the appropriate forum.

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    WB Gamer

    Thanks , but all is solving so slow ... Events will end until someone help me and I lose my chance to grow ...

     

    And my MAIN problem is stopping me to make a big invest to game ... Until I will have support I dont want waste more money to thig game ...

     

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    WB Gamer

    Hi MaCHr,

    I went ahead and responded to your outstanding tickets via email. I really appreciate your patience!

     

    In regards to #134528, I see an agent has already provided clarification and compensation back in May. In addition to the information he had provided, please be aware that the Message Center only holds a limited amount of reports. If a lot of activity happens in a short period of time, you may not be able to find the Battle Reports that are corresponding to your lost troops. I will certainly share with the game team that you would like to see more persistent Battle Reports in the future.

     

    Thank you!

    -SpectreVortex

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    WB Gamer

    Seriously trust me - I lost 2 full marches of T7 riders while game was overloaded by so many rallies , my game crashed several times and after that I saw my power was dropped to - 1M of power ... Then I realized I miss more then 90K riders (I dont know exactly how many) But I had screenshot of my army a few day before ... And I cannot lose so much army without battle report ... And there was no message about any battle ... and I was undershield these days - so there was no chance to attack my keep or I can attack other players ... 

     

    You dont understand how many money I spent to this game ... I want make another big investment to start recruiting T8 units - because I need it (my kingdom will be merged in less then 2 days) ... But I dont want spend more money to game if no one try to help me with my previous bug problem ... 

     

    I lost so many ... that 90-100K of T7 is crucial for me , for my survive after kingdom merge ... On these army I used so many resource crates and all mine "speed ups" , and also it cost a lot of time for me to gather resources and recruit all that army ... I want raise my account to 20M of power at least . But not if I will have my army back or I will have some refund ...

     

    I dont understand why no one helped me when I reported that bug ... I had a screenshots but no one wanted it from me ... We should solve this a weeks ago ...

     

     

    But thanks for trying to help me now

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