Pack and Keep are Gone

WB Gamer

• July 17, 2018 15:09

This is BS, I just spent money on a pack, yet didn't even get to use it, what a rip off. Now the pack is gone and so is my unbound account..
Sent in several tickets over this and no response.
Are you people thieves?

 

Mod Edit: Renamed thread to its own title.

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  WB Gamer

  • July 18, 2018 00:59

  Hi there -- sorry to hear that you no longer have access to your keep after purchasing your pack! Would you be able to provide your Ticket IDs, so that way they're on-hand for reference? I have also moved your post into its own thread in 'Support' and renamed it to ensure better visibility on this matter.

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  WB Gamer

  • July 18, 2018 04:49

  GPA.3309-6991-3119-56765 is my Purchase order number if this helps

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  WB Gamer

  • July 18, 2018 18:20

  Hi House5515232805,
  
  The ticket number will be included in the body of the auto-response email when you submitted the help request.

   

  Please let us know your ticket number here so we can review your case as soon as possible.

   

  Thanks!

  -SpectreVotex

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