Pack and Keep are Gone

Comments

3 comments

  • Avatar
    WB Gamer

    Hi there -- sorry to hear that you no longer have access to your keep after purchasing your pack! Would you be able to provide your Ticket IDs, so that way they're on-hand for reference? I have also moved your post into its own thread in 'Support' and renamed it to ensure better visibility on this matter.

  • Avatar
    WB Gamer
    GPA.3309-6991-3119-56765 is my Purchase order number if this helps
  • Avatar
    WB Gamer

    Hi House5515232805,

    The ticket number will be included in the body of the auto-response email when you submitted the help request.

     

    Please let us know your ticket number here so we can review your case as soon as possible.

     

    Thanks!

    -SpectreVotex

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