Bug event

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    WB Gamer
    Greetings Lenainboiteux,

    I am sorry that you didn't receive all the chests that you should have in the Event. When did you raise a ticket? You may want to check this post: https://community.wbgames.com/t5/Support/Customer-Service-Help/m-p/1819951#M5 as it gives details of the different ticket types and their responses e.g. a ticket raised as a "Bug Report" will be used to gather information to fix a bug, but players may not get individual replies.

    Thank you for your post and please respond with your ticket number.
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    WB Gamer

    You're out of luck i'm affraid. Same thing happened to me a few weeks ago and after a bunch of back and forth with support and screenshots to prove it I was told it was a known bug and to essentially go pound sand.

     

    Same thing happened with the building event this weekend though in reverse as I got the tiered chest but the chest for ranking in my group I was short 900K points.  I submitted another ticket and have yet to hear anything.  So frustrating

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