game does not report scouting and attacks

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6 comments

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    WB Gamer

    Hi Jagr6660,

     

    Have you tried giving this thread a read and see if it helps?: https://community.wbgames.com/t5/Support/Push-Notifications/m-p/1823957

     

    It has some useful information in it that should be able to help with this issue.

  • Avatar
    WB Gamer

    I have done it 3 or 4 times and nothing, it notifies me everything except the attacks and espionage against me, besides I don't think it's my phone's problem that not all the reports of the attacks suffered are in the game, I really would like an answer according to the problem, it's irritating that your team only have one type of answer, I should have all the reports of the attacks suffered in the game but they don't exist, if that's not a problem of your game, really you only think about making money and not about giving solutions, especially when I spend money out of my pocket.

  • Avatar
    WB Gamer
    Hi, please see this video



    https://www.youtube.com/watch?v=s16HFEtQzlo



    I don't have all the reports of the attacks, that's clearly not my device's problem, how can I go from spying to having the wall with less than 50% health and no troops? What's happening is not my phone's problem, it's a game bug, and I need answers.
  • Avatar
    WB Gamer

    I apologize if it seemed like I was repeating Customer Support, I was only attempting to see if that would be of any help. Thank you for providing this video, would you also be able to provide your Ticket ID(s), so that way they're on-hand for reference?

     

    I've moved your thread on over to 'Support' to help ensure better visibility on this matter as well.

  • Avatar
    WB Gamer
    336782 and 341748, same with the same response, blame my phone
  • Avatar
    WB Gamer
    I have the same problem and they just do nothing. My multiple tickets were closed. Let me know please if you will have a solution for this issue

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