Invisible shields

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    WB Gamer
    We know invisible shields are a thing. We have screenshots that prove it. Support refuses to compensate losses in tickets as a result of them.

    No response from support here?
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    WB Gamer
    If you're waiting for a player's shield to go down, BEFORE prepping your assault, you are inviting a legit window for them to prop another shield up in the interim.

    Diligent players wouldn't have an issue with keeping one active, and with all server based games there can be slight delays in your notification of their shield going down and deployment of your forces.
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    WB Gamer
    The player is shielded. The shield doesn't show on the map screen. It's a glitch. Telling me I 'should be right next to the dude before his shield drops' doesnt exactly give me the element of surprise, and I honestly question why you'd suggest that.
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    WB Gamer
    That's not even close to what I suggested. I did suggest that a potentially diligent player may get a shield up around the time that it expired before you got a chance to attack.

    It's hardly unreasonable to assume that a player who actively preserves their shields would be vigilant to when their shields will drop, and they will need to add a new one. Especially if you were stalking them for days waiting for an opening.

    I'd happily pass this onto the team to look into, but so far all you've described is being unable to get past a shield before an apparently vigilant player can implement another one. It doesn't appear to be a bug but if you can clarify how it would be, then please do! I doubt the team want any issues like that on the card if it's going to become an underlying issue for more players other than yourself.
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    WB Gamer
    I've already described it. There is NO SHIELD displayed on the map screen but you are unable to attack the player. You get the 'player is protected by peace shield' message. Restarting the game doesn't fix anything, this is not a case of the player shielding when you get there. The shield is in place but not shown.

    My issue is that this is easy to 100% prove in a screenshot, and that its been reported dozens of times. Support KNOWS about this already, but refuses to compensate players when they submit tickets for it. If a bug is known to exist, and a player submits proof that it affected them, how can support ignore it??? What is the point of even having support then?
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    WB Gamer
    So after you attack, when their shield goes down, it alerts that they have a shield.

    When you come back to them on the map after logging in again, does the shield appear? If so this would just be a server delay in updating your Map with the shield that the player dropped, which was my initial suspicion.

    If the shield remains invisible after that, Then we'd certainly want to look into any ongoing reports of this. Can you confirm which of those are the case and then share any ticket numbers you have so I can report to the team?
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    WB Gamer
    No. The shield never appears, even after shutting the game down... this nothing to do with server lag.

    Support knows all about this already; the issue is that they refuse to do anything to help players who report it.
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    WB Gamer
    So, just to summarize, known bugs with screenshot proof are not going to be addressed by support, either via ticket or on this forum. Good to know. Thanks for nothing support!!
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