Unfairly treated

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7 comments

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    WB Gamer
    Hi HouseBarnes

    Please update the thread with your ticket number so someone from Support can look into this for you.

    Thanks
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    WB Gamer
    I’ve done this as stated several times and it happened again to me last night so I’m zeroed yet again here are the tickets M6H93P, M6J696,M6R63W,M6TT99
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    WB Gamer
    Why am I being ignored why is nobody reading my emails tickets and post I’ve lost everything due to a game issue that was and is your fault and all you are doing is wrong
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    WB Gamer

    Hi HouseBarnes,

    I have looked into your tickets and see that your concerns were answered by an agent in ticket #471182. If there is another issue we can assist with, please send us a new help request at https://go.wbgames.com/HBOhelp and reply here with your confirmation number so we can help as soon as possible!

     

    Thank you,

    -SpectreVortex

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    WB Gamer
    This game is a joke read my posts and tickets a shield issue was dealt with not my issue omg why are you guys doing this
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    WB Gamer
    Hi guys ive submitted several tickets and wmails and posts regaurding my account isse i did over explain my first tick and was compensated for a shield issue but this wasnt what i was raising i have informed you guys of this several times my issue was that i couldnt access my account for a long period of time this resulted in me being zeroed several times i was a happy gamer who spent several 1000’s of british pounds this can be checked and the fact i couldnt access my account for said period can also be checked because my first ticket was miss read and i have stated this my real issue has not been delt with and when im mentioning this in posts and emails im just being told ive been delt with but i havent ive lost absolutley every thing due to an issue out side of my control this can be checked the power the position the activity then the stop and the spending all of it ive lost playing time power and troops this isnt fair guys The issue you are referring to as addressed was a shield iss which wasn’t my issue and I’ve sent tickets and emails and post explaining this so no you haven’t every ticket explains this every post explains this so please read them and stop fobbing me off with “my issue has been resolved” when it hasn’t and my the looks of it you guys are not even reading my tickets posts and emails please explain
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    WB Gamer
    I have emailed and posted and put tickets explaining this iss several times to be completely ignored this is absolutely disgusting treatment especially when it’s a issue on your part
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