Can't change name, have tokens

Comments

21 comments

  • Avatar
    WB Gamer

    there is a problem changing the name

     

    Mod edit - Changed Subject

    0
    Comment actions Permalink
  • Avatar
    WB Gamer
    Hi Reis63

    Thanks for letting is know about the name change not working. I will report this to the team.

    Moved to bugs and Feedback
    0
    Comment actions Permalink
  • Avatar
    WB Gamer
    Hello, Impossible to rename in the game. I tried all possible techniques to change my name, but impossible. I have a token available in my inventory, I dial the name I want, and the game tells me that I have no available token. Thank you for finding a solution. Kingdom 58
    0
    Comment actions Permalink
  • Avatar
    WB Gamer

    Hi ThaHemperor,

    This is an issue that the game team is working on resolving, however I have granted you a rename token that you should be able to use in the meantime.

     

    Thanks!

    -SpectreVortex

    0
    Comment actions Permalink
  • Avatar
    WB Gamer
    Same here name change not working.
    Kingdom 62. Please fix?
    0
    Comment actions Permalink
  • Avatar
    WB Gamer
    In my profile to change my name, it very plainly shows I've one change left. When I try to submit my new chosen name, it tells me I've no token. Am I forever stuck here or...what? I've tried submitting a ticket and got nowhere so far.
    0
    Comment actions Permalink
  • Avatar
    WB Gamer
    Hello Spectre Vortex, I am House Nyatis in kingdom 62. I also have a name change token but am being told I don't have a token to change my name. Can you please help. I submitted a ticket and my reference # is M4JPJM.
    0
    Comment actions Permalink
  • Avatar
    WB Gamer
    Hey Nyatis, I've forwarded that ticket number on to the team to see what can be done for you!
    0
    Comment actions Permalink
  • Avatar
    WB Gamer
    Im having the same problem, and I've had the token in my inventory since the beginning in k88. My old name is tied to an unsavory Alliance and I really need to get a new name for my own Alliance to begin!
    0
    Comment actions Permalink
  • Avatar
    WB Gamer

    Hi! You are not stuck. There's a bug affecting name change tokens that will be fixed with our next update. In the meantime our Customer Service team will be happy to change your name for you.

     

    ~WB_Snowylocks

    0
    Comment actions Permalink
  • Avatar
    WB Gamer
    Oh fantastic! Didnt know yall could do that.

    Previous Name: Ursus Majorus

    New Name: Céts Pearl
    0
    Comment actions Permalink
  • Avatar
    WB Gamer

    Hi Nyatis,

     

    I have granted you one as well and sent you an email.

     

    Do you have a ticket number that we can review?

     

    Thanks!

    -SpectreVortex

    0
    Comment actions Permalink
  • Avatar
    WB Gamer
    I'd give it to you But it seems the game has eaten my tickets...
    0
    Comment actions Permalink
  • Avatar
    WB Gamer

    No worries. PM me your house name and kingdom number and I'll assist with your account as soon as I can.

     

    Thanks!

    -SpectreVortex

    0
    Comment actions Permalink
  • Avatar
    WB Gamer
    I also cannot change name and have tokens I’m hewpumpkin in K93
    0
    Comment actions Permalink
  • Avatar
    WB Gamer

    Hi hewpumpkin,

    You should be all set! I have granted you a token that should work in the meantime.

     

    Thanks!

    -SpectreVortex

    0
    Comment actions Permalink
  • Avatar
    WB Gamer
    I’m having same problem with no name change but have the item to use in inventory
    0
    Comment actions Permalink
  • Avatar
    WB Gamer

    I am also having the same problem K98, in game name Capn_Punch. Name wanted Lørd Øf Bønes. any help would be appreciated.

    0
    Comment actions Permalink
  • Avatar
    WB Gamer

    Same problem got token can’t change name HOUSE THORION in K100

    0
    Comment actions Permalink
  • Avatar
    WB Gamer

    Greetings Slay32,

     

    Sorry to hear you’ve run into a problem with changing in-game name. Please contact our support team through the in-game Settings menu or our website go.wbgames.com/support and they'll be happy to help!

     

    Thank you so much for your patience!

    0
    Comment actions Permalink
  • Avatar
    WB Gamer

    You're all set!

    Can you let me know your current in-game display name and kingdom number? I could not find it under Capn_Punch.

     

    Thank you!

    -SpectreVortex

    0
    Comment actions Permalink

Please sign in to leave a comment.