Kingdom 139 Hackers

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    WB Gamer

    Tickets that are made to report other players are closed due to the fact that we're unable to share information surrounding another player, including any and all disciplinary action taken against them. Although the ticket is closed, it is still looked into by the in-game moderation team and handled accordingly.

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    WB Gamer
    Can you define 'handled accordingly'? In a general sense that doesn't require naming any names, has there ever been a punishment handed out to a cheating player? Has there ever been compensation awarded to a player who demonstrated losses due to a cheating player?
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    WB Gamer

    Provided there is enough evidence that the team is able to use (there are restrictions on what type of evidence can be utilized depending upon the offense), action is taken against the offending player depending upon the offense and the severity of it. There is a specific instance of cheating that was made known by some players in the past that you can probably search for here on the forums if you use the right key-words, but I can't really disclose it myself as we're not allowed to discuss information surrounding another player as mentioned previously.

     

    As for your question of compensation, I'm not really sure on that matter. I'm not part of Customer Support, as I just moderate the forums here. I do know that a lot of compensation has been toned down since the policy change which was requested by many players, though.

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    WB Gamer
    Practically nothing done and it’s whole clans that cheat. Awesome. Continue allowing cheaters and you’ll lose spenders. The only ones you’ll keep is those already unralliable.
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    WB Gamer
    Seriously how hard is it to secure your game from people pulling raw information directly from the server and stopping this cheating....
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    WB Gamer
    Sadly, it's very difficult. Anything the game on your phone can do someone can make something that looks exactly like it. Turbine could, I'm sure, make it more difficult given by how little downtime the 3ER has, but they can't stop it.
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    WB Gamer
    the devs will more than likely not do anything. They will ban you for talking about banning your account, I got proof. They will drain as much money from you until you’re done with the game :) that’s why they have these architect packs. They don’t even have new new event just the same old event of train, pvp and new armor and what not. Or you remember when they were offering special packs for stark and Lannister after the original Events were done? Maybe they were like “oh we can still drain more money from them.” Ha
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    WB Gamer
    This isnt the only mobile game out there and I have never seen a a game so thoroughly and openly compromised in my years of playing.

    Game of War was many many times more popular than this game is and there was never any compromise like this. This leads me to believe 3ER and other bots are either part of the dev team, or that WB has such poor security that anyone with the knowledge can walk right through the door. In either instance, theres no reason to believe that these same 'hackers' dont have complete access to your personal information and probably credit card info.

    And no, WB doesnt care to fix it. They have probably determined that the cost of fixing this is more than they are losing due to it.
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    WB Gamer
    I'm not familiar with Game of War, @xProblemx, but a quick search found several bots for it. But it's very unlikely that they would have access to financial data since the platform providers control that.
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    WB Gamer

    is correct in the fact that payment information is not handed over to the client - any payment information is handled by Google and Apple, as iTunes Store and Google Play are where you make these purchases.

     

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    I have decided to lock this thread in order to avoid further FUD posting from occurring.

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