Leader board points not being added

Comments

15 comments

  • Avatar
    WB Gamer
    Some points can have server delays when they're being allocated. Like the device doesn't download the immediate info because of the cache data. Usually a force close and a re-login will kick start any missing data like this. Make sure your account is bound before any TS steps!
  • Avatar
    WB Gamer
    Thank you for responding. I followed your instructions, also re-downloaded the game from the App Store, did research which I got points on the leader board for but I’m still short 20,000 points from the event. It’s like the previous couple of times I researched didn’t even count.
  • Avatar
    WB Gamer
    I have opened a ticket but I’m still waiting on a response. The ticket’s reference code is MP677P. I would like this issue to be solved preferably before the event ends because I’m currently fourth place on the leaderboards.
  • Avatar
    WB Gamer
    #262136
  • Avatar
    WB Gamer
    The other one is reference code MP6C64

    #265487
  • Avatar
    WB Gamer

    Thank you for providing your Ticket IDs, I've moved this on over to 'Support' to ensure better visibility.

  • Avatar
    WB Gamer
    Thank you. Hopefully it’ll get resolved before the event is over.
  • Avatar
    WB Gamer
    I can provide screenshots if you need.
  • Avatar
    WB Gamer

    As you can see I am short at least 50k+ points for this event. If necessary I can provide you with the full screenshot with my account name and everything.

  • Avatar
    WB Gamer
    12-13 hours left before the event ends and still no response. Submitted another ticket 13 hours ago under the right issue type pvp and other rewards (being short on points will have an effect on my reward) and still no response.

    #267133
  • Avatar
    WB Gamer
    6 hours left and still no response. I have spent a lot of resources and bought packs just for this event. Hopefully this issue is resolved before the time is up.

    #267133
  • Avatar
    WB Gamer

    4 hours left and still no response. I’ve sent you guys all the necessary info and Emailed you guys a full screenshot with my account name.

     

     #267133

     

     

  • Avatar
    WB Gamer
    1 hour left, no response, no help...
  • Avatar
    WB Gamer
    #267133
  • Avatar
    WB Gamer

    Hi Mkdizz,

    We have responded back to your email.

     

    Thanks for waiting!

    -SpectreVortex

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