Can't Purchase Pack - iOS

Comments

21 comments

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    WB Gamer
    I have 2 accounts in the same kingdom, one works, the other does not. I’m using the same device. Appears to be account specific in this case.
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    WB Gamer
    Its possible one of your accounts had the affected packs, and the other did not. I'll verify this with the team and report back with our next update. Thanks for your comment!
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    WB Gamer

    I can not purchase packs, but have not seen any of the PvP, Race to Keep 30, wildling shirt, that I had been seeing when I was unable to purchase.  Will these become purchasable again?

    Thank you!

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    WB Gamer

    It should say, "I can NOW purchase packs"  Sorry!

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    WB Gamer

    I still can't on Android, was fine this morning but now they just don't show any prices at all and do nothing when clicked on.

     

    not sure what they in game ticket was, it's cleared now. but the email i got was help request (109200)

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    WB Gamer
    Android user, still can't.
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    WB Gamer
    I cant buy 100$ packs in Android
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    WB Gamer
    Olá WB, já tenho dois tickets enviado para vocês com o mesmo erro é o problema ainda não foi resolvido. Ontem depois da última atualização, não é possível ver valores dos packs mais caros e seguir com a compra, por favor resolvam isso antes do final da primeira parte do PvP, já é o segundo evento que vocês prejudicam os jogadores por causa de erros de vocês durante eventos.
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    WB Gamer

    Olá ! Você poderia, por favor, reiniciar o seu dispositivo e nos informar se isso resolve o problema?

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    WB Gamer
    Acabei de reiniciar meu dispositivo e o problema continua.
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    WB Gamer

    Obrigado pela informação adicional. Estamos trabalhando no assunto.

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    WB Gamer

    Same, Android user and I can't buy 94euros packs

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    WB Gamer
    Ok, aguardando a solução. Obrigada
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    WB Gamer
    Once again we have a weekend event with special packs and once again the developers have went home for the weekend with faulty packs! Yes you fixed the issue for iOS but you then created the same issue for android users. Now android users are unable to buy packs and just like last weekend with the VARYS riddle packs we are left wanting and lacking PROPER SUPPORT AND RESPONSE
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    WB Gamer
    NOT RESOLVED THIS IS FALSE ADVERTISING AS NOW ANDRIOD HAS THE ISSUE
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    WB Gamer
    Topic . K88

    Need a fix soonish.
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    WB Gamer
    Hi CanadianBeast,

    The development team is aware that android users are having issues with buying packs. They are currently looking into the issue and hopefully it will be resolved soon.

    Thanks for posting.
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    WB Gamer

    NO SIR

     

    Nothing is fixed.

     

    I raised another ticket yesterday and haven't heard back anything on it

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    WB Gamer
    This is still an issue. I tried to purchase a pack just now and I’m getting the same error as described here.
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    WB Gamer
    I was getting an error saying that "Your purchase could not be completed," whenever I tried to purchase anything, and this error was fixed after I contacted iTunes support Apparently, it was a security measure on their end, so you can ignore my last comment.
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    WB Gamer
    Apple user, cannot buy any packs at all for 24 hours now.
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