Game screwed up...again. lost 100 mil food!

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    WB Gamer
    Im in the same boat. Ive been saying the same thing for months and the worst part is that you dont and most likely wont get reimbursed for any of your losses. Ive been given back about 5% of what I have actually lost due to wb mistakes. The game is super messed up today, I cant buy a pack either. Maybe they are fixingvthe pack structure so a race to keep 25 might actually do more then let you update 3 small buildings!
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    WB Gamer
    You asked the right question... why, exactly, would anyone continue to spend money on this?
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    WB Gamer
    Why don't you guys just quit the game?
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    WB Gamer
    Because at this point I have literally thousands invested...kinda hard to walk away from that
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    WB Gamer
    Invested? This game is just liability
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    WB Gamer
    Players spend money under the implicit assumption that WB will, in good faith, continue to work to improve the game. This is not a legal requirement, so there's no particular recourse for dissatisfied players. It is plainly obvious, though, that wb is not interested in improving the game. So those of us who spent money are stuck, with a commitment to this game that we cannot recover. The best we can do is continue to post here, to encourage wb to improve, or discourage other players from making the same mistake we did until wb shapes up.
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    WB Gamer

    If you're unable to create a ticket in-game, you can create a ticket via the website (https://go.wbgames.com/HBOhelp) and Customer Support will get back to you as soon as they are able to.

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    WB Gamer
    I also had money invested, but since everything went downhill I walked away and saved money that I would spend in future (also ask for a refund, you might or might not get it). However, from what I heard most of my ingame friends got their refunds.
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    WB Gamer

    I dont believe that WB will give a refund to anyone. 

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    WB Gamer
    Not from WB. Ask it from Google/apple
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    WB Gamer
    I'm having this issue also. My game crashes and when I restart it my food is taken down to the protected level vs what I had before the crash. The game closes itself out unexpectedly so I can't get a screenshot to prove the problem but if happens often.
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    WB Gamer

    Since the most recent update the game sees a lot less stable on Android. I've experienced a significant number of application crashes without error. These are often accompanied by an inability to load the game afterwards. This is on a Google Pixel XL, so while it's not the most up-to-date phone, it has pretty good specs, still. I'm unsure as to whether this is an application issue or a memory pressure issue, but it exacerbates the upkeep issue tremendously. Perhaps the solution would be to remove the upkeep on game opening, since that appears to always happen regardless of how long since upkeep was last handled.

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    WB Gamer
    This would make a ton of sense. I've played other games where upkeep is just a continuous draw, ticking down once every second.... that would be way better than the current system, which is not intuitive at all.
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    WB Gamer
    Some of us love the game and cant "just walk away"
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    WB Gamer
    I walked away today. So done with the glitchy game. Originally from K4 and it’s worse now than what it was back then. You get blamed for the game glitches and here sorry you lost nearly 1M troops here’s 50k gold but this is how you shield and how a shield works.
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    WB Gamer
    I'm surprised tbh, every time I've had an issue, I'd received the help I've asked for. Refunds for glitches have come in quickly and have received answers for almost all of my questions pretty quickly. I know that's not helpful to any of you, and I'm sorry you're going through it. I'm starting to worry that the helpfulness will wear off soon now...
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